Housekeeping Supervisor | Columbia Hampton Inn

Shaner Hotel Group • Columbia, PA • 12h ago

Shaner Hotels has an exciting opportunity for you to join the opening team at our newest Hampton Inn by Hilton, located in beautiful downtown Columbia, Pennsylvania!

Set within the historic Becker Pretzel Bakeries Potato Chip Factory, this unique 80-room hotel blends local history with modern hospitality. Located within walking distance of the scenic Susquehanna River and historic downtown Columbia, our hotel will offer guests a memorable experience in one of Lancaster County's most charming communities.

Future plans for this exciting property include a first-floor restaurant, a rooftop lounge featuring breathtaking views of the Susquehanna River, a fitness center, and pet-friendly accommodations. As a member of our opening team, you'll have the opportunity to help bring this new hotel to life and create exceptional experiences for our guests from day one.

We are looking for energetic, passionate, and service-driven individuals who want to begin or grow their hospitality career with Shaner Hotels, a proven industry leader recognized for excellence in hospitality.

If you're ready to be part of something new and exciting, we would love to meet you! Join the Hampton Inn Columbia team and start your journey with Shaner Hotels today.

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.

Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.

Handle guest complaints ensuring guest satisfaction.

Train and develop team members and ensure all required training is complete according to standards.

Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.

Assist staff with their job functions to ensure optimum service to guests.

Monitor and maintain cleanliness, sanitation, and organization of assigned areas.

Performs housekeeping, laundry, and houseperson functions whenever necessary.

Other duties as assigned.

Responsibilities

Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.

Qualifications

Prior housekeeping experience in the hospitality industry; supervisory experience a plus.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

High school graduate or equivalent, some college preferred.

Bilingual English/Spanish a plus.

Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment.

Similar Jobs

Night Auditor | Columbia Hampton Inn

Shaner Hotel Group • Columbia, PA • 12h ago

Retail & Hospitality

Shaner Hotels has an exciting opportunity for you to join the opening team at our newest Hampton Inn by Hilton, located in beautiful downtown Columbia, Pennsylvania! Set within the historic Becker Pretzel Bakeries Potato...

12h ago

Go to Apply

Front Desk Agent | Columbia Hampton Inn

Shaner Hotel Group • Columbia, PA • 12h ago

Retail & Hospitality

12h ago

Go to Apply

Lobby Houseperson | Columbia Hampton Inn

Shaner Hotel Group • Columbia, PA • 12h ago

Retail & Hospitality

12h ago

Go to Apply

Executive Housekeeper | Columbia Hampton Inn

Shaner Hotel Group • Columbia, PA • 12h ago

Retail & Hospitality

12h ago

Go to Apply

Guest Room Attendant | Columbia Hampton Inn

Shaner Hotel Group • Columbia, PA • 12h ago

Retail & Hospitality

12h ago

Go to Apply

Front Desk Supervisor | Columbia Hampton Inn

Shaner Hotel Group • Columbia, PA • 12h ago

Retail & Hospitality

12h ago

Go to Apply

Maintenance Engineer | Columbia Hampton Inn

Shaner Hotel Group • Columbia, PA • 12h ago

Retail & Hospitality

12h ago

Go to Apply

Assistant General Manager | Columbia Hampton Inn

Shaner Hotel Group • Columbia, PA • 12h ago

Retail & Hospitality

12h ago

Go to Apply

Retail Sales Consultant

AT&T • York, PA • 19h ago

Retail & Hospitality

LOCATION- YORK, PA (WEST MAN TOWN CENTER) It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your person...

19h ago

Go to Apply

Market Delivery Team Lead XDT

Lowe's • Middletown, PA • 1d ago

Retail & Hospitality

Your Impact at Lowe's As the Market Delivery Team Lead, you'll be among the first to shape and evolve a new essential on-site position at our expanding Cross-Dock Terminal (XDT) location. By training Lowe's associates at...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)